Cannot Auto-start After Being Cleared by System

Problem Description

When Cloud Control App is cleared by system (such as one-click clear, background process clear, memory release, etc.), the App cannot automatically restart or resume operation.

Cause Analysis

After being cleared by system, for Cloud Control App to restart automatically, it must meet the following system conditions and permission requirements.

⚠️ Recommendation: Please enable all options in Cloud Control App "Required Permissions" interface.
After enabling all items, can effectively prevent App from being unable to auto-start after being killed due to system clearing.

Required Permissions, Recommended to Enable All

Enable Auto-start Permissions, Change to Manual Management

Background Process Locking

Always Keep Network Connection During Sleep

Special Situation Explanation

Lock Screen or Screen Off State

• If phone is in lock screen or screen off state, even if the above permissions are all enabled, cannot auto-start;
• This is Android system security mechanism restriction;
• Solution Methods:
  1. Remotely unlock device through Cloud Control background or set scheduled unlock;
  2. Or cancel lock screen password and wallpaper lock screen (recommended, reduce auto-start restrictions).

Solutions

1. Open Cloud Control App → Enter "Required Permissions" section;
2. Enable all permission items related to auto-start;
3. If device has lock screen → Can remotely unlock through Cloud Control background;
4. Confirm device screen on → Then try to restart Cloud Control App;
5. If still cleared by system, can try:
   • Add Cloud Control App to system "whitelist";
   • Lock background tasks (some systems: background task locking).

💡 Tip

• Huawei, Xiaomi, vivo, OPPO and other systems have built-in "background protection" or "task locking" functions, recommended to manually enable;