Permissions Cannot Be Enabled
Updated: 2025/10/10
Read Time: 5 min
Solutions when app permissions cannot be enabled or prompts "Risky App/Prohibited from Obtaining Permissions", including overlay permission, file access permission, and authorization tool methods.
Common Permissions That Cannot Be Enabled
If prompted with "Risky App" or "Prohibited from Obtaining Permissions", as shown below:
Solutions:
- Use authorization tool to directly authorize and resolve;
- Temporarily disconnect from network and retry;
- Search "phone brand + permission name + cannot enable" for detailed tutorials;
- Or contact customer service for remote assistance.
Overlay Permission (Display Over Other Apps)
Contact customer service to resolve
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